Training & Seminars

01 Nov

TRAINING ON CUSTOMER SERVICES MANAGEMENT

This programme aims at providing tools to focus on the important role of the individual in building client loyalty, creating a positive impression, from customer satisfaction to customer delight and contributing to a workplace service culture.

Download full brochure here.

01 Oct

TRAINING ON: COMPREHENSIVE STANDARD LABOUR PRACTICES AT THE WORKPLACE

This training will take you through The New Labour Laws Regulations issued in 2017, nuts and bolts on the standard rules and guidelines operating at the workplace and changes that are affecting the Labour laws in the era of globalization. Stay tuned on the gaps that exist in Tanzania Employment Laws and avoid legal pitfalls that can be costly to your organisation.

Download full brochure in PDF.

28 Sep

TRAINING ON WORKPLACE “PERFORMANCE MANAGEMENT” FOR TODAY’S ORGANISATIONS

A sound Performance Management System subscribes to the crucial principle that, "what gets measured gets done". The days of having a "one-set-of measures-fits-all performance management system are long gone and inherently flawed. This is because performance objectives and measures need to be situation-specific to a sector, to job categories and individual roles in the organisation.

Download full brochure in PDF.

28 Sep

TRAINING ON: TALENT MANAGEMENT, CAREER & SUCCESSION PLANNING

This training will take you through the nuts and bolts on Talent Management and how successful organisations face the talent war. Attending this two day Seminar on Talent Management, Career and Succession Planning and become competent on the subject and increase Company’s productivity.

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28 Sep

WORKSHOP ON WORKERS’ COMPENSATION ACT 2008 AND ITS REGULATIONS

Are you conversant with the Workers' Compensation Act 2008 and its regulations? Are you aware of the challenges faced by employers on this law that started its implementation since 01st July 2015? Do not miss out on this upcoming three days Training to be held at New Africa Hotel, Dar es Dalaam on 25th - 27th October 2017 from 0830hrs to 1630hrs.

Downloa full brochure in PDF.

07 Aug

TRAINING ON CUSTOMER SERVICES MANAGEMENT

This programme aims at providing tools to focus on the important role of the individual in building client loyalty, creating a positive impression, from customer satisfaction to customer delight and contributing to a workplace service culture.

Download full brochure here