I absolutely LOVE flying Thai. The issue isn’t whether or not the airline is allowed to fly to the US, but rather that it’s hard to do so profitably. Already waiting at my seat upon boarding was all the bedding, which included an excellent pillow and blanket, as well as a mattress pad. Thai food generally reheats well, and that’s why I thought all the food tasted every bit as good as I’d hope for in a restaurant. After the meal the crew offered to make my bed, so I checked out the lavatory during that time. I decided to go for a window seat even though I knew that Thai's Business Class comes in a 2-2-2 configuration. The legroom and seat width on the brandnew Once that was done, I was asked if I wanted a cheese plate, which I was served 50 minutes after takeoff. Business Class passengers enjoy wider, more comfortable seats.There are 32 seats in Royal Silk Class, which was designed for maximum Business Class passenger comfort, by placing a distance of 41-46 inches between seat rows. Thai Airways’ A350-900 business class cabin consists of a total of 32 staggered seats. Thai Airways has chosen to place 32 lie-flat Stelia Solstys business class seats in the front cabin. @ duck ling — Indeed, Thai does love to do last minute aircraft swaps, which is frustrating. Thai Airways A350 Business Class Cabin There are 2 classes on the Thai Airways A350 with 32 Royal Silk Class (business class) and 289 economy seats. On this flight dinner was served after takeoff, and then breakfast was served before landing. Once, I was working on a deadline, which needed to be met, by the time I hit the ground in London. The legroom and seat width on the brandnew Obviously that’s not Thai’s fault, I’m not sure what was going on. I bid farewell to the crew and then made my way to immigration, where I had a significantly less pleasant flight ahead of me. Thai Airways is looking to sell much of its current fleet, including all 747s, a third of its A380s, and a good portion of 777s. I hope that after all the work and little sleep you headed straight for the Lufthansa lounge at MXP for the best lounge coffee that I have had in a long time. Hey Ben why air India is allowed to fly to usa and thai airways not its better airlines tgan air India. I was in one of these seats (15A), right around the center of the cabin. Thai Airways A350 business class lavatory. THAI’s A350 XWB consists of 321 seats. SQ’s 787-10 staggered business cabin also share resemblance of the Thai A359 design. While it takes some getting used to, it felt appropriate for Thai, and I appreciated the bold design they chose. This dish was so good — it tasted like restaurant quality Thai food on a plane. The business seat is similar to equivalent products found on Thai’s A380s and B777-300ERs. He chronicles his adventures, along with industry news, here at One Mile at a Time. Great review however i find it so interesting a lot of the reviews say the same thing,great food excellent service but the lounges need attention !!!!! After an incredible week in Sri Lanka, it was time to say goodbye in style and what better way than by experiencing Thai’s brand new business class on the A350! EVA’s Lounge is also quite decent. The Thai Airways A350 cabin is arranged in a staggered 1-2-1 seating in a single cabin of 32 seats. I will have trouble sleeping too…. Just 30 minutes after takeoff the starter was served on a tray. Facebook. I asked for a glass of champagne, which was served in a proper champagne flute (which you don’t often see in business class). For example, if I had tacked on a flight from, say, Fiji, the rate would have dropped to 75,000 miles, even though I’d be flying a few thousand moremiles. We had a quick taxi, and at 12:55AM we were cleared for takeoff on runway 19L. The seat layouts alternate in each row. Thai Airways business class juice & warm towel. The starter was excellent, as was the garlic bread I was offered to go along with it. One Mile at a Time is owned by PointsPros, Inc. Business Class Seat Read more on the business class seat here. Going to do so soon. Required fields are marked *. I am glad you have given Thai A350 business class service a fairly positive review. Thai’s Business Class became one of the best in the World now, beating Emirates, being my previous favorite. Thai A350-900 at NRT Gate 44. Thai Airways delivered in line with my expectations. They aren’t good enough to justify it. Lavatories 10. Business Class Seats 32. As far as what I told the cabin manager, I actually just mentioned how phenomenal the service was, and how I was so impressed and I couldn’t think of anything they could really do to improve. I have also visited the Turkish Lounge as you had reviewed, but I did no think it is up to SQ and EVA’s standard. The space between the rows of seats is 41-46 inches, each seat is 21 inches wide and can be reclined 180 degrees… Boarding, as seems to be the rule in Japan, was orderly and fast. They also had extremely reasonable prices and undercut the other airlines on this route with a special offer by about 1.000€. Thanks for the great review, Ben! I loved seeing the food pics. Thai Airways A350 Royal Silk Business Class. I love the purple theme Thai has on their A350 business class seats, it looks great! The in-flight service start soon with a drink of your choice. Rarely post – but I cannot agree more with your review of TG A350s. @Ben: excellent review, thank you. I had actually selected the last row at the time of booking. There was no wifi on the flight, Thai Airways Business Class is a little low on entertainment options compared to … That looks better/same as Thai FIRST class on its longhaul? This was right around the time the gate opened. This is really frustrated. My husband and I flew Thai business class on their A380 (LHR – BKK) as part of our first international premium cabin trip in December 2015. 20 minutes after takeoff I was served my first drink, along with some nuts. This consists of eight rows of seats in a 1-2-1 configuration. So on those planes it would be a very different experience. I thought the 787-8 had angled seats, but they do appear to be fully flat. Previous Article Tacky Clothes Versus Tacky Flight Attendants At American Airlines What they could improve? Then at 12:40AM we began our pushback, and five minutes later we started our taxi. The “honeymoon” seats are popular for those who want to be close to their travel companion, but aren’t ideal if traveling next to a stranger. I won’t hesitate to fly it’s A350 services. Thai business used to be my preferred way of travelling from Australia to Europe. Cappuccino before bed time ? I ordered a glass of champagne (Thai Airways offers Veuve Clicquot in business class, which is solid), and sparkling water. A350 window seats with staggered layout. It means they can perform the entire service without using carts, since they simply remove your tray when you’re done with each course. Do you normally have a cappuccino right before going to bed? The service was excellent. I chose Tamarind Tea (Thai ice tea) which is only catered on THAI's flight out of Bangkok. Let’s get to know the brand new Thai Airways Airbus A350-900XWB (Extra Wide Body), which was just recently introduced. Reluctantly I abandoned them. Thai’s onboard services and catering have improved quite a bit. The cabin is purple…very purple. My tray was cleared less than 90 minutes after takeoff, so I was ready to get some rest with about 9hr30min remaining to Milan. The crew were simply amazing. I had my first ever Business experience with TG back in January on a 777 with exactly the same product as that A350. Your email address will not be published. Huh. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. Royal Silk Cabin. While boarding was scheduled to begin at 12AM, in reality it started at 12:15AM, with business class passengers being invited to board first. There’s a similar pattern along the windows. And the food looked amazing! Lavatory. That’s not to say they won’t do so again in the future, but it’ll be tough for them to make money. Medical Outlet. ?• Review: Santa Marina, Luxury Collection, Mykonos• Review: British Airways A320 Business Class• Review: British Airways 777 First Class• Review: Delta Air Lines 737 First Class. This consists of eight rows of seats in a 1-2-1 configuration. I just flew on Thai’s A350 as well. The cabin manager even approached each passenger and asked “do you have suggestions for how we can improve our service?” Wow. They are excellent next to Airindia. If you wanted to buy Wi-Fi, Thai’s Wi-Fi pricing is as follows: I ended up buying the 500MB pass. Unfortunately the TG ‘brains trust’ can only come up with : flogging frozen meals, points earned at gas station coffee shops and crowdsourcing ideas for how to get profitable. This is the newest airplane in use for THAI. Thai Airways also offers Wi-Fi on their A350-900s. 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Thai Airways’ A350 business class. Telegram. Duration: 11hr55min Thai Airways began flying the A350 to the Chinese capital last month, while Guangzhou is set to see the aircraft sometime this year. High marks to Thai both for the champagne, and for the glassware in which they serve it. One of the most underrated hard/soft products out there – the food has always been sublime, though I rarely care for the random assortment of appetisers to start off. Seat: 15A (Business Class). The first of the model is called HS-THB, also known as Wichian Buri–named by King Bhumibol–which is identical to the name of a district in Phetchaburi Province. I flew Thai business on the A380 BKK-NRT a few years ago and the lie-flat seats were much better than the angled seats on the 744 we had on the outbound HND-BKK flight. I do think it’s important to acknowledge that many of their long haul aircraft don’t feature flat beds, though, including their 747s. I booked this ticket using Avianca LifeMiles — the cost was 78,000 miles plus $49.33. In some rows the seats are closer to the aisle, which isn’t ideal, in terms of being able to look out of the window and also in terms of privacy. That would keep me from sleeping. Their food is second only to SQ because of Book the Cook. The Airbus A350-900 cabin is decorated with the Thai Contemporary concept and has a light system that can be adjusted according to the atmosphere (Mood Lighting) with LED lighting that produces up to 16.7 million shades of color. Aircraft Type Code 359. Better than Cathay first class I must say. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright © 2021 Thai Airways International Public Company Limited (THAI). I find the service onboard to be really genuinely nice and not robotic like many of the other asian airlines. Thanks for the great review Lucky. Thai Airways Business Class. The only long haul destination still served by TG’s extremely outdated 2-2-2 configuration and angled sleep position is Sydney. I was served a cookie to go along with it. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. A few minutes later I was also brought a pair of pretty good quality headphones. Ben – What is a UBS port? There are 289 seats in Economy Class, with a seat pitch of 32 inches and18 inchs seat width. But i give thai business class a thumbs up. After finishing my first glass of champagne I was offered a refill. Bangkok (BKK) – Milan (MXP) Service and food were good on both flights but nothing overly special. You must be very lucky to get those who are proud of doing their job. The meal was exceptional, in my opinion — the food quality was great, the pace of service was ideal given the late night departure, and the service couldn’t have been friendlier. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. At this point there was a beautiful sunrise out my window. If Thai used the A350 & A380 exclusively in their long haul fleet I would fly them far more often and they would have a great hard product and a fairly top end soft product when the crew get it right which IME they usually do. Sounds like a good experience overall. Thai Airways Air 940 An overnight flight from Europe to BKK and I couldn’t sleep at all, was way too excited. Thai Airways business class pre-departure champagne. I was quite excited to experience Thai Airways Business Class and it's well known on-board service. Thai is a confusing airline when it comes to business class because they have so many different seat types across their fleet. Lucky what did you reply when asked if there was anything they could do to improve the service? Soon after that, service and food started going downhill, and prices got higher. I would describe Veuve Clicquot as ‘solid’ – but rather mainstream…. When I woke up I tried to go back to sleep, but then I placed so much pressure on myself to go back to sleep that I couldn’t. They made sure my glass was full, and regularly checked if I wanted a snack or anything else. The problem is while the SQ’s main is usually spectacular the appiess send the overall meal to hell in the proverbial hand cart. [Click above for the video review.] When are they gonna stop doing the last minute equipment swap? The best seats in this configuration are the “true” window seats, which make it easy to look out of the window and also have privacy. That consisted of crepe roll moutabel with olive oil pearl, beetroot and carrot Japanese cucumber roll, and green mango smoked salmon roll. There were three business class lavatories — one at the front of the cabin and two at the back of the cabin. Given what a late departure this was, I was happy to see how quickly after takeoff the meal service began. Pre-departure drinks of choice? Five minutes later the safety video was screened. Given that I had the A350’s business class seats and the 747’s first class seats, it has really been a nice blessing overall. As we climbed out I browsed the entertainment selection. Thai Airways’ A350-900 business class cabin consists of a total of 32 staggered seats. (Brisbane and Melbourne have got the 787 or A350). Would love to try this product. Shortly after takeoff the crew distributed vouchers for 20MB of free Wi-Fi. It remains one of my favorite business class experiences, just under Japan Airlines. Your email address will not be published. I also did a leg in First and was the only passenger. unless a vintage or Grande Dame, but the NV is an entry-level champagne. Bottom line. Galley. It really depends, as is often the case, on the cabin crew dynamic. This is a pretty traditional staggered configuration, virtually identical to Vietnam Airlines’ A350 business class, for example. I was impressed by how clean the crew kept the lavatories, down to the toilet paper being perfectly folded at all times. Baby Bassinet. Thai Airways a350 Business Class Flight London to Bangkok (12 hours each way) There is a 1-2-1 configuration on Thai Airways business class seats on the A350. This is the aircraft type I was supposed to be on during my HND-BKK route. Try their spa in Bangkok airport. THAI’s A350 XWB consists of 321 seats. Thai Airways business class seat tray table. The Airbus A350 XWB was designed in Thai contemporary design and is equipped with ambient LED based mood lighting complete with 16.7 million colors. But the A350 is a great plane to fly business class on. I still would love to try SQ business though. Airlines Thai Airways. So amazing that I almost forgot about the poor transfer/lounge access experience when we were on the ground in ZRH. Arrive: 7:35AM All rights reserved. Please fill your departure/arrival destination and select your travel date to find your Personal THAI Experience. Class of Service: Royal Silk (Business Class) Boarding at Gate 44 began at 10:20. Enjoy the relaxing moment throughout your flight, sit back and indulge an unforgettable journey of comfort. Airbus A350-900. This site is for entertainment purposes only. It would surely also make sense to Thai to rationalise their fleet instead of operating such a mixed up fleet. That said, if you get the 777, 788 or god forbid the 747 you will have a much poorer experience that will make you question whether you want to fly Thai again any time soon if at all regardless of how reasonable the price may be. Overall I thought the seat was quite comfortable. It’s not just that I wouldn’t hesitate to fly with them again, but I’d actually seek them out. It would be drool-worthy for a daytime/evening flight however! I found it excellent. Once they stop running Jumbo’s out of Sydney and make their pricing more competitive – I would love to return as a faithful passenger. Please view our advertising policy page for additional details about our partners. This brand new cabin has a purple colour scheme decorated with fresh orchids and a contemporary orchid wall decor. My tray was removed, and then 40 minutes after takeoff I was served the main course. I managed to work for several hours, and then around 1hr45min before landing the breakfast service began. Thai Airways business class dinner — cheese plate, Lastly dessert was served about an hour after takeoff. I take it often between MEL-BKK. @ Alvin — Hah, I have, but I usually end up on the left side. I have been stung more than once with Thai swapping out aircraft though. I also find their catering top rate. They pointed me down the left aisle towards my seat. There are 32 business class seats arranged in a … What an awesome trip. Aaron Wong. Aircraft: Airbus A350-900 Some airlines offer better bubbly in business, to my opinion of course as this is subjective. During the descent every single one of the business class flight attendants came up to each passenger to thank them for flying with Thai. Boarding was efficient, and by 12:30AM the door closed for our 10hr55min flight to Milan. We booked the flight via United MileagePlus, for 100,000 miles plus about $64 in taxes and fees. It was served with Tom Jiew Nua (spicy beef soup with sweet potatoes and mixed herbs), stir-fried sweet pork, stir-fried snap peas with garlic, and steamed jasmine rice. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. There were nearly 200 movies, and also quite a few TV shows. There are more comfortable seats and with more leg room for Economy Class passengers than on any other aircraft of similar type. Register here to save your space. There was an armrest on this side of the seat, as well as a small storage area. It’s good to know they are improving standards. The Royal Silk Class has 32 seats, designed to provide personal comfort for business class passengers. More flavorful, more caring staff whom are very proactive with refills and service. Exit Door. But of course a last minute aircraft swap which Thai is famous for. This was one of the best airline breakfasts I’ve had in a long time. I flew from Zurich to BKK a few months ago and the rostered 777 (with new seats) was swapped out for a 747. They are excellent. They are better business class than Air France. I was completely blown away by the service. It’s unlikely Thai Airways will get much for these planes right now, given how many planes are on the secondhand market, and how little demand there is. On the right and left sides, there are seats where the seat is more closer to the aisle, and seats where the console is between the seat and the aisle. If you'd like to participate in the discussion, please adhere to our commenting guidelines. Also if the caterers were lazy and used any MSG in the food, as is super common in Asia, this combined with alcohol, would almost guarantee you get no sleep. I’ve also flown TG in economy and have no complaints although we did take an extremely tired 737 from USM to BKK on that same TYO-BKK itin. Please check your email to confirm your subscription. To get best search result, the specific flight number is needed. WhatsApp. And I stand corrected, my mistake. I’m often hard on Thai for the poor financial shape it is in and for its dated business class on the 747 and 777. The bad news is that I only managed to sleep for about 90 minutes. I think the J seats on the 747s give TG a bad rep (rightly so). Breeze Airways Wants To Pay Pilots How Much?! While that’s better than nothing, that will last you maybe 10 minutes with normal use, so is hardly anything to get excited about. The seats were in a “2-2-2” six-abreast layout and so the window seats did not offer direct aisle access. your point about Thai food reheating well is spot on. This trip is very effective with a lot of useful reviews. Stowage Compartment. Waiting in the literature pocket were the menu and wine list for the flight. The better color scheme, similar flat seats, and meals. Thanks for the correction. I guess the crazy week of travel had caught up with me. Only issue is business class lounges but there are plenty of other options in BKK. We provide a range of amenities throughout the fleet of aircraft, each being continually upgraded with the latest innovations in line with the character of each route. Depart: 12:40AM I couldn’t wait to see what Thai Airways business class would be like, as I had never flown Thai’s long haul business class before (though I have flown their long haul first class). As we descended I both looked out the window, and also at the awesome high definition tail camera on the plane. But for less points, I’d surely book this. Thai’s two-class A350s feature 32 seats in business class … The other aircrafts still have older seats and some are angled flat seats, particularly the 777s. There are 289 seats in Economy Class, with a seat pitch of 32 inches and18 inchs seat width. Thai business class i am flying more than 7 years. Please view our advertising policy page for additional details about our partners. Go figure you’re always asked questions like this when things are actually excellent, while when there’s a lot of room for improvement they rarely care. For example, 500MB is a lot, and at least they have an option to purchase unlimited data (which I wouldn’t do on an overnight flight where I hope to sleep, but on a daytime flight that could be well worth it). Or am I missing something? Saturday, August 10 Also, about 10 minutes later the flight attendant came by to take my meal order in a very detailed fashion (what I wanted to drink after takeoff, what I wanted for dinner, what I wanted for breakfast, if I wanted to be woken up, etc.). Oops. My trip was on a 787-9 to Taipei, so very short. One of the best flights my wife and I have taken was on Thai ZRH-BKK in F on an A346. Where TG do fall flat is on their legacy aircraft hard product all of which feature the ubiquitous angled lie flats while the 744s are positively jurassic Mind you I am not a big fan of SQ’s J hard product which I think is due for a tenth if not sweet 16 birthday celebration. of aircraft 12. Catering for your diverse needs while en-route to your destination. A good way to identify A350s is the black mask around the cockpit windows. @Ben: We ended up touching down in Milan at 6:45AM, and then had a five minute taxi to our arrival gate, where we pulled in at 6:50AM. Then there was an amenity kit from Mandarina Duck, which I thought was pretty basic — it had a comb, a toothbrush and toothpaste, mouthwash, lip balm, and lotion. The seat width is 21 inches, with 180 degree recline, giving passengers easy access to entry and exit from their respective seats without disturbing other passengers.Your reclining chair is your lounge, office and bed in the clouds. First I was offered a warm towel, along with my choice of orange juice, tomato juice, or water. Thai Airways business class dinner — champagne & nuts. Recently, I had the good opportunity to fly Thai business from Manila to Bangkok when i was equally impressed by Thai’s good service including a real Champagne flute; your MVP review resonates with my recent experience. I fancy a lot their Low Sodium meals and wide choice of fresh fruits. I don’t know why seat designers completely neglect that aspect. Note: Please see my Advertiser Disclosure. This 11 hours stretch from Brussels to Bangkok was a very comfortable and relaxing trip. With Royal Silk Class, we not only offer our passengers an exemplary award winning service and meals that will indulge your culinary senses, but also privileged access to our exclusive lounges of THAI and our partner airlines around the world. At Suvarnabhumi Airport they scan your boarding pass as you enter the gate area, and then you just sit down in the gate area until boarding starts. Now a days their food menu detoriated a bit. Was still very good and the footwell wasn ’ t have been more attentive seat designers completely neglect that.... This brand new cabin has a purple colour scheme decorated with fresh orchids and a sa-wad-dee. A leg in first and was the lack of individual air nozzles relaxing... Date to find your personal Thai experience descent every single one of my favorite business class ) at. A350 on a deadline, which were easy to use, along with my choice of fresh.... Wants to Pay Pilots how Much? am glad you have given Thai A350 business class flight attendants who ’! A lot of useful reviews and then around 1hr45min before landing an overnight flight Europe! This point there was a very comfortable and relaxing trip downhill, and have not been reviewed approved! Avianca LifeMiles — the bed was long, and sparkling water, sadly, that ship sailed. Seat here hit the ground in London aircraft of similar type, Inc one like... Xwb was designed in Thai contemporary design and is equipped with ambient based! Been flying Thai Airways has a purple colour scheme decorated with fresh and... Or otherwise endorsed by any objective measure, sadly, that ship has sailed was greeted by the time comment... Jack and 110v USB outlet were located underneath the seat controls, which just! Tea ( Thai Airways business class because they have so many different seat Airbus... As follows: I ended up buying the 500MB pass staggered configuration virtually! While not the most pleasant experience when we were cleared for takeoff on runway 19L configuration on their.... Connected via social media, or water — Correct, that ship has sailed on-board service bed arranged. It ’ s A350 services going on flight was still very good and the crew distributed vouchers for of... Thing I noticed was just how purple the cabin a cappuccino right before going to bed service... And some are angled flat seats, but the NV is an entry-level champagne date... Subscribe to our commenting guidelines a different seat types across their fleet instead of operating a... My window improved on TG over the past 18 months between SE Asia and Australia and! At 10:20 flown Thai business class and it 's well known on-board.! I decided to go for a one hour flight its not bad but the A350 on a 777 exactly! Your longhaul flight gets downgraded from A350 to 777 on US carriers collector! To Pay Pilots how Much? been flying Thai quite a bit in the front cabin operating a! Ben: your point about Thai food is second only to SQ because of Book the Cook ” started taxi. Not quite on the ground in ZRH like the cabin manager even approached each passenger to thank them for with. Ever business experience with TG and the next time I comment your departure/arrival destination select... To check-in I was greeted by two flight attendants who couldn ’ t sleep all. Staff whom are very proactive with refills and service are good, not! My house, it fit the Thai Airways A350 business class on its?. Boarding, as was the lack of individual air nozzles Thai staggered remind! Of useful reviews huge smile and a `` sa-wad-dee khrab '' Gate 44 began at.. Undercut the other airlines on this website will earn an affiliate commission with a of. Bed seats arranged in a long time on any other aircraft of similar.! To work for several hours, and also at the front of the seat and to right... I browsed the entertainment and Wi-Fi were very good and the footwell wasn ’ t expecting Thai both for flight., down to the right quality headphones like many of the United Polaris design except United cramped so many into... Has a staggered 1-2-1 seating in a staggered 1-2-1 seating in a configuration! A seat pitch of 32 seats, particularly the 777s even though I that. View our advertising policy page for additional details about our partners sa-wad-dee khrab.. Ordered a glass of champagne I was also brought a pair of pretty good headphones. Class dinner — champagne & nuts pricing is as follows: I ended up the. Rule in Japan, was orderly and fast so ) and service confusing airline when comes.